--- title: Security Standards & Certifications description: At Asodesk, we take data protection seriously. We are committed to ensuring that your data is handled with transparency, accountability, and security. Below is an overview of our current practices and --- [Skip to content](https://help.asodesk.com/security-standards-certifications#main-content) - [English](https://help.asodesk.com/security-standards-certifications) - [Русский](https://help.asodesk.com/ru/security-standards-certifications) English Show submenu for translations ![Asodesk logo.svg](https://help.asodesk.com/hubfs/Asodesk%20logo.svg) Open main navigation Close main navigation - - [English](https://help.asodesk.com/security-standards-certifications) - [Русский](https://help.asodesk.com/ru/security-standards-certifications) English Show submenu for translations - [Go to Dashboard](https://hq.asodesk.com/) [Go to Dashboard](https://hq.asodesk.com/) Advice and answers from the Asodesk team - There are no suggestions because the search field is empty. 1. [Help Center](https://help.asodesk.com/?hsLang=en) 2. [More Resources](https://help.asodesk.com/more-resources?hsLang=en) # Security Standards & Certifications At Asodesk, we take data protection seriously. We are committed to ensuring that your data is handled with transparency, accountability, and security. Below is an overview of our current practices and standards in the area of data privacy and information security. #### Personal Data We Process We collect and process the following types of personal and payment-related data: - Contact and billing information (e.g., name, email, phone, address, company details, VAT ID); - Usage data (e.g., active plan, traffic data, requests); - Technical data (e.g., IP address, geolocation, device info, cookies); - Social network tokens (if you choose to connect social accounts); - Feedback or support messages submitted through the platform. A full list is available in our [**Privacy Policy**](https://drive.google.com/file/d/1oXWO1VLF1j3DMJGplA1jbOhy-NhYthzB/view). #### Compliance - Asodesk complies with **GDPR** and **CCPA** data protection regulations. - Our **Privacy Policy** is written according to GDPR requirements. - We maintain procedures to support all data subject rights, including data access, erasure, objection, and portability. #### Security Measures We use a range of organizational and technical measures to ensure the protection of personal data: - **Data backups**: Daily KVM backups; full database backups weekly; differential backups daily. - **Server location**: All data is hosted on servers in **Gunzenhausen, Germany** (EU jurisdiction). - **Network protection**: Firewall, HTTPS-only access, encrypted VPN, email filtering, VLAN segregation. - **Access management**: Role-based access, "need-to-know" principle, and no administrative rights on employee workstations. - **Software updates**: Daily updates to package databases; quarterly manual kernel updates. - **User access control**: Managed through formal permission procedures. #### Third-Party Processors We may share data with carefully selected third parties who support our services, such as: - Hosting and infrastructure providers; - Payment processors; - Marketing and analytics providers; - Development partners; - Governmental authorities (where required by law). All third parties operate under formal agreements and are primarily located in the **EU** or **USA**. A complete list of partners is available in the Privacy Policy (Annex 1). #### Certifications and Audits - We have not yet completed formal privacy or security certifications (e.g., ISO, SOC 2). - Data privacy and information security training is provided to all new employees as part of onboarding. - We have not experienced any data breaches in the last 12 months.   --- Need help understanding our products or services? Have a question? Let us know! 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