Report: Reviews

Find out what the Reviews Report is and how to set it up.

In the Reviews report, you will see a summary of the reviews and ratings for the selected period of time (day, week, or month).

What will be in the Reviews Report:

The report contains the following data:

• The number of new reviews.

• Average rating based on all new reviews.

• The number of reviews is categorized based on ratings ranging from 1 to 5 stars.

   

Reviews are divided into the following categories:

• New Reviews for the selected period of time.

• Updated Reviews.

• Featured Reviews with a note about the country.

• Deleted Reviews for this period.

• New Replies — reviews that you have responded to manually or automatically.

How to set up the report:

Email:

1.  Navigate to the Connections Hub tab found on the left sidebar of the interface.


2.  Click on the 'Create' option in the top right corner to select Email report/alert.

3.  Specify the email address to which you would like the report to be sent.

4.  Choose the apps and countries for which you want to get the report.

5.  In the General Reports & Alerts tab, select Reviews, then choose the time period for the report: daily, weekly or monthly.

6. Save the settings by clicking on Create.

Slack:

1.  Navigate to the Connections Hub tab found on the left sidebar of the interface.


2.  Click on the 'Create' option in the top right corner to select Slack Notification.

3.  Choose the apps and countries for which you want to get the report.

4. In the General Reports & Alerts tab, select Reviews, then click on Add to Slack to complete authorization and select a Slack channel you want the report to be sent.

You can also enter the custom WebHook URL of the Slack channel.

5.  Choose the time period for the report: daily, weekly or monthly.

6. Save the settings by clicking on Create.

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