Learn about review alerts and how to enable them.
Overview:
The alert feature notifies you instantly when new user feedback is received. This ensures you always know what your users think and feel as it happens.
If you enable this feature, you can monitor user reactions more effectively, identify trends, and make informed decisions to improve user satisfaction and engagement.
This alert works only with Auto-Tags, it won't be triggered by tags placed manually.
How to enable the alert:
Email:
1. Navigate to the Connections Hub tab found on the left sidebar of the interface.
2. Click on the 'Create' option in the top right corner to select Email report/alert.
3. Specify the email address to which you would like the alert to be sent.
4. Choose the apps and countries for which you want to get the alert.
5. In the General Reports & Alerts tab, select Alerts → Reviews.
6. Save the settings by clicking on Create.
Slack:
1. Navigate to the Connections Hub tab found on the left sidebar of the interface.
2. Click on the 'Create' option in the top right corner to select Slack Notification.
3. Choose the apps and countries for which you want to get the report.
4. In the General Reports & Alerts tab, select Alerts → Reviews.
Then click on Add to Slack to complete authorization and select a Slack channel you want the report to be sent.
You can also enter the custom WebHook URL of the Slack channel.
Find out how to set up and run WebHooks in this Slack guide.
5. Save the settings by clicking on Create.
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