Teammates
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      Teammates' Permissions

      Here is an overview of the access levels and permissions associated with each teammate role:

      Root 
      An account with the Root role has no access restrictions.

      Admin
      ✅ Can: ❌Can't:

      • Add and remove applications and keywords,

      • Work in all ASO tools without limits,

      • Configure notifications for all apps, 

      • Manage teammates,

      • Reply to reviews,

      • Edit templates and tags,

      • Use Auto-Tags and Auto-Replies,

      • Set up Integrations.

      • Edit payment information, 

      • Manage payment methods, billing info,

      • Manage Asodesk plans.

      Product Owner
      ✅ Can: ❌Can't:

      • Work in all ASO tools with pre-selected applications defined by Admin in all countries,

      • Reply to reviews for pre-selected applications defined by Admin in all countries,

      • Set up Integrations.

      • Add or delete new applications and countries,

      • Manage teammates,

      • Edit payment information,

      • Manage payment methods, billing info,

      • Manage Asodesk plans.

      ASO Manager
      ✅ Can: ❌Can't:

      • Work with pre-selected applications in pre-selected countries defined by Admin, 

      • Receive notifications and edit the settings just for selected countries and apps. 

      • Add or delete new applications and countries, 

      • Manage teammates,

      • Edit payment information,

      • Manage payment methods, billing info,

      • Manage Asodesk plans,

      • Reply to reviews (can only view data),

      • Set up Integrations.

      Customer Support Manager
      ✅ Can: ❌Can't:

      • Reply to reviews for pre-selected applications in pre-selected countries defined by Admin,

      • Edit templates and tags,

      • Use Auto-Tags and Auto-Replies.

      • Add or delete new applications and keywords,

      • Work in all ASO tools (can only view data),

      • Manage teammates,

      • Edit payment information,

      • Manage payment methods, billing info,

      • Manage Asodesk plans,

      • Set up Integrations.

      Read-only
      ✅ Can: ❌Can't:

      • Check the performance of pre-selected applications in pre-selected countries defined by Admin, 

      • Use standard saved filters in ASO tools.

      • Delete or change keywords' settings, 

      • Add or delete new applications and countries,

      • Work in all ASO tools (can only view data),

      • Manage teammates,

      • Edit payment information,

      • Manage payment methods, billing info,

      • Manage Asodesk plans,

      • Reply to reviews (can only view data),

      • Set up Integrations.

       

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