What are "Teammates" in Asodesk?
It is widely known that App Store Optimization is a teamwork, where everyone makes their significant contribution to the common cause!
Thus, we have developed a Multi-user Access feature especially for the teams specializing in ASO development and optimization.
The Multiuser profile will be useful to you if:
1. You are a team with several applications, in several Stores, and in multiple countries, so you need customized access for each team member.
2. You are a team that has one primary product on global market, but there are several local ASO managers responsible for their locales.
3. You want to provide Read-only access for third-party members.
4. You are a group of like-minded friends, who develop applications and want to optimize their expenses.
How to add Teammates and to set up your limits?
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Go to Teammates menu.
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Click Invite Teammate.
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Paste your colleague's address and assign them a role;
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Select the applications that will be available to this teammate. You can also select particular locales if necessary.
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All set! The teammate needs to accept the invitation sent to the email address you specified, and he will be able to work in Asodesk.
Roles
Here is a brief description of what permissions each of the teammate roles has:
Root 💡
An account with the Root role has no access restrictions:
Admin👨💻
Can:
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Add and remove applications and keywords,
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Work in all ASO tools without limits,
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Configure notifications for all apps,
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Manage teammates,
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Reply to reviews,
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Edit templates and tags,
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Use Auto-Tags and Auto-Replies,
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Set up Integrations.
Can't:
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Edit payment information,
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Manage payment methods, billing info,
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Manage Asodesk plans.
Product Owner🤵
Can:
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Work in all ASO tools with pre-selected applications defined by Admin in all countries,
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Reply to reviews for pre-selected applications defined by Admin in all countries,
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Set up Integrations,
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Manage Store Console.
Can't:
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Add or delete new applications and countries,
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Manage teammates,
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Edit payment information,
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Manage payment methods, billing info,
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Manage Asodesk plans.
ASO Manager👨💼
Can:
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Work with pre-selected applications in pre-selected countries defined by Admin,
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Receive notifications and edit the settings just for selected countries and apps.
Can't:
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Add or delete new applications and countries,
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Manage teammates,
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Edit payment information,
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Manage payment methods, billing info,
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Manage Asodesk plans,
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Reply to reviews (can only view data),
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Set up Integrations.
Customer Support Manager
Can:
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Reply to reviews for pre-selected applications in pre-selected countries defined by Admin,
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Edit templates and tags,
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Use Auto-Tags and Auto-Replies.
Can't:
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Add or delete new applications and keywords,
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Work in all ASO tools (can only view data),
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Manage teammates,
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Edit payment information,
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Manage payment methods, billing info,
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Manage Asodesk plans,
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Set up Integrations.
Read-only💁
Can:
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Check the performance of pre-selected applications in pre-selected countries defined by Admin,
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Use standard saved filters in ASO tools.
Can't:
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Delete or change keywords' settings,
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Add or delete new applications and countries,
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Work in all ASO tools (can only view data),
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Manage teammates,
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Edit payment information,
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Manage payment methods, billing info,
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Manage Asodesk plans,
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Reply to reviews (can only view data),
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Set up Integrations.
If you have any questions, feel free to contact us at hello@asodesk.com.
We'll be happy to help!