What are "Teammates" in ASOdesk?

It is widely known that App Store Optimization is a teamwork, where everyone makes their significant contribution to the common cause!

Thus, we have developed a Multi-user Access feature especially for the teams specializing in ASO development and optimization.

The Multiuser profile will be useful to you if:

1. You are a team with several applications, in several Stores, and in multiple countries, so you need customized access for each team member.

2. You are a team that has one primary product on global market, but there are several local ASO managers responsible for their locales.

3. You want to provide Read-only access for third-party members.

4. You are a group of like-minded friends, who develop applications and want to optimize their expenses. 


How to add Teammates and to set up your limits?

  • Paste your colleague's address and assign them a role;

  • Select the applications that will be available to this teammate. You can also select particular locales if necessary.

  • All set! The teammate needs to accept the invitation sent to the email address you specified, and he will be able to work in Asodesk.


Roles

Here is a brief description of what permissions each of the teammate roles has:

Root 💡

An account with the Root role has no access restrictions: 

Admin👨‍💻

Can:

  • Add and remove applications and keywords,

  • Work in all ASO tools without limits,

  • Configure notifications for all apps, 

  • Manage teammates,

  • Reply to reviews,

  • Edit templates and tags,

  • Use Auto-Tags and Auto-Replies,

  • Set up Integrations.

Can't:

  • Edit payment information, 

  • Manage payment methods, billing info,

  • Manage ASOdesk plans.

Product Owner🤵

Can:

  • Work in all ASO tools with pre-selected applications defined by Admin in all countries,

  • Reply to reviews for pre-selected applications defined by Admin in all countries,

  • Set up Integrations,

  • Manage Store Console.

Can't:

  • Add or delete new applications and countries,

  • Manage teammates,

  • Edit payment information,

  • Manage payment methods, billing info,

  • Manage ASOdesk plans.

ASO Manager👨‍💼

Can:

  • Work with pre-selected applications in pre-selected countries defined by Admin, 

  • Receive notifications and edit the settings just for selected countries and apps. 

Can't:

  • Add or delete new applications and countries, 

  • Manage teammates,

  • Edit payment information,

  • Manage payment methods, billing info,

  • Manage ASOdesk plans,

  • Reply to reviews (can only view data),

  • Set up Integrations.

Customer Support Manager

Can:

  • Reply to reviews for pre-selected applications in pre-selected countries defined by Admin,

  • Edit templates and tags,

  • Use Auto-Tags and Auto-Replies.

Can't:

  • Add or delete new applications and keywords,

  • Work in all ASO tools (can only view data),

  • Manage teammates,

  • Edit payment information,

  • Manage payment methods, billing info,

  • Manage ASOdesk plans,

  • Set up Integrations.

Read-only💁

Can:

  • Check the performance of pre-selected applications in pre-selected countries defined by Admin, 

  • Use standard saved filters in ASO tools.

Can't:

  • Delete or change keywords' settings, 

  • Add or delete new applications and countries,

  • Work in all ASO tools (can only view data),

  • Manage teammates,

  • Edit payment information,

  • Manage payment methods, billing info,

  • Manage ASOdesk plans,

  • Reply to reviews (can only view data),

  • Set up Integrations.


If you have any questions, feel free to contact us at hello@asodesk.com.

We'll be happy to help!

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