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      App Store Connect Integration

      Set up and manage integration with App Store Connect

      This integration allows you to analyze app views and installations data from App Store Connect within ASO Dashboard, Organic Report, and ASO Comparative Report, providing the opportunity to improve the effectiveness of your ASO tactics.

      Moreover, integrating App Store Connect allows you to efficiently respond to user reviews and report concerns to any negative feedback containing inappropriate content.

      Here is a step-by-step guide on how to set up the integration:

       

      1. Create an App Store Connect account.

        1. Login to your App Store Connect;

        2. Go to Users and Access section;

        3. Add new user with valid email;

       

      Please do not use the email created for integration anywhere else and do not log in to the App Store Connect using it - this may lead to deactivation of the integration

       

       

      2. Set up account permissions based on your requirements:

      • Full access integration requires Admin role or Customer Support + Marketing + Finance;

      • Reply to Reviews is possible with Admin or Customer Support roles;

      • ASO Report (access to analytics) is available with Admin role or Marketing + Sales + Access to Reports;

      • Sales Report (access to sales data) is available with Admin role or Marketing + Finance.

      Make sure the account has access to your app(s).

       

       

      3. Connect your Account to Asodesk. 

      1. Go to Integrations section in Asodesk;

      2. Click on 'Add App Store Connect account';

      3. Enter Email and Password for your App Store Connect account, then click on 'Connect' one time and wait until the two-factor authentication window appears. This may take a couple minutes due to the complexity of Apple's authorization system;

      4. Enter the 2FA code to Asodesk interface. You will receive the code on your device or phone number linked to App Store Connect.

      Uncertain about where to find the code? Check App Store Connect => Sign in and Security => Account Security. Your trusted devices and phone numbers are specified there.

       

      Important note:

      To maintain security, the integration will need to be reactivated every 20-40 days due to Apple's two-factor authentication requirements. We will send an email to your Root every time the integration is deactivated.

      You can easily refresh the integration by clicking on the update button.

      Avoid clicking the button multiple times and be patient until the code input window pops up. If the window doesn't appear after a few minutes, it's recommended to delete the integration and set it up again.

       
      There is also a second way of adding the integration.
      We offer the option to use our Apple account specifically created for your integration. You will simply need to invite this account to App Store Connect as described in step 1.c. of the guide and grant the required permissions.
      This method will be more reliable and you won't need to update 2FA monthly - we will do all this and the integration monitoring ourselves.
      If you prefer to use this method, feel free to contact us.
       

      Rest assured that your data is secure with Asodesk. We utilize encryption methods to securely handle and manage your credentials throughout the integration process.


       

      Need help understanding our products or services? Have a question? Let us know!

      Click the support icon in the bottom right corner or write on hello@asodesk.com