How to add an app, what to do if app icon and name are not shown, how to lock your favorite app
How to add the first app
This is the very first and important step that everybody needs to make as it gives you the opportunity to use unique tools and to do ASO.
First, go to My Apps
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You need to select a country where your app is available.
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Then enter the name of the application. You'll see a list of search results.
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Check your app OS (iOS / Android) and track the app you'd like to add.
You may choose whether you'd like to add keywords suggested by Asodesk for selected application or not by checking the box.
If you haven't found your app in search results, you can copy the app URL and paste it to the search bar:
App icon and name are not shown
Don't worry, it happens sometimes when an app hasn't been added to Asodesk before. The app's metadata will be loaded shortly after you add it (usually within 30 minutes).
Click on 'add' / 'track' to add the application.
How to add more apps
After you added the first application, you can add more apps using the search bar on top of the page:
Please note that adding apps is available for Root and Admin users. For more information, check All About Teammates.
How to lock your favorite app
It is possible to add your application to favorite apps. The app will be shown in head of apps list after page reload.
If you have any questions, feel free to contact us at hello@asodesk.com.
We'll be happy to help!